Shipping policy

Free shipping worldwide

Foie Gras Gourmet offers FREE DELIVERY over 89 € for orders in Europe, 119 € to other countries in the world and 149 € to Australia & New-Zealand (or the equivalent amount in an other currency).

Below these order values, shipping costs are 9.90 € to Europe, 14.90 € internationally and 19.90 € to Australia & New-Zealand.

We value safety, reliability and speed in the delivery of our foie gras and have therefore chosen FedEx as our main carrier. For our deliveries to destinations such as the United Kingdom, Switzerland, Japan or the French DOM-TOMs, we rely on La Poste Colissimo. We also have partnered with DHL to carry out our deliveries to countries such as Australia and New Zealand.

A tracking number from FedEx, Colissimo or DHL will be sent to you by email (please make sure our emails do not land as spam in your inbox) and you can track the route and delivery of your packages directly on the FedEx, Colissimo or DHL websites.

If you place your order before 2pm (French time), your foie gras will be shipped the same day (except on weekends & public holidays). Otherwise, shipping will take place the next day.

We attach particular importance to the quality of the packaging so that the foie gras reaches you in the best condition.

In Europe, depending on the destination country, the foie gras usually arrives the day after it is shipped.

In the United States, foie gras typically arrives within 2 to 4 business days of your order. Cities on the East Coast (Boston, New York, Philadelphia, Miami...), cities on the West Coast (San Francisco, Los Angeles...) as well as Chicago or Atlanta, which are directly served by FedEx aircraft, generally receive deliveries slightly faster than other cities in the USA or Canada.

For other countries around the world, delivery usually takes 2 to 5 days, depending on the destination country, with the exception of Switzerland and Japan, where we use postal service providers whose delivery times are slightly longer but which limit the risk of paying customs duties.

You can contact us at any time by email at contact[@] Please note that we take all necessary measures to ensure that the products arrive without any problems.

We offer a no-questions-asked refund to customers who unfortunately encountered difficulties receiving their foie gras.

Foie Gras Gourmet strictly respects the privacy of your data. If we ask you to provide us with your mobile phone number, such is not to bother you but to facilitate delivery.

Depending on your country, FedEx, Colissimo or DHL will send you a text message or email to inform you of the day and time of delivery. Thanks to your phone number, the driver can also contact you in the event of absence or possible delivery problems.                 

Warning: the end-of-the-year time period is very busy for all carriers. At this time, delivery delays may be longer than usual. 

We advise you not to wait until the last minute to order your foie gras and to instead order as soon as possible (foie gras can easily be stored).