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Free shipping as of 69 euros (within the European Union), 99 euros (United States and Canada) and 129 euros for the other destinations.
Foie Gras Gourmet guarantees free worldwide delivery of your orders greater than 69 euros for countries within the European Union, 99 euros for the USA and Canada and 129 euros for any other country (or an equivalent amount in one of the many currencies accepted by the website).
Your foie gras will be shipped in less than 24 hours (except weekends and French bank holidays) through DHL express service. Moreover, we pay special attention to the quality of the packaging allowing the foie gras to reach you in top conditions.
Always reachable through email and over the phone, please know that we take every necessary step to ensure that deliveries are made without difficulty. We undertake to reimburse without discussion, any client who unfortunately encounters difficulties in receiving their foie gras.
Your foie gras will be both sent and delivered by DHL Express and will generally reach your destination in Europe within 1 to 3 business days following your order, 2 to 4 days in the USA and Canada, 3 to 5 days for other countries.
DHL is the largest parcel company in Europe and has received numerous prizes and awards for the quality of its services.
Foie Gras Gourmet will send you an email containing the tracking number that will allow you to follow the routing of your order.
If we ask you to provide us with your mobile phone number, such is not be a bother (we refuse to participate in telephone solicitation of any kind and will in no way communicate your contact details to another company for a commercial reason) however, to facilitate delivery. In all countries, an SMS message and an email are sent in order to notify the recipients on the day preceding the delivery of their of the package. And the driver can contact the destinee in the event of delivery problem.
Warning: the holiday season is a very busy period for all carriers. At this time, delivery delays may be longer than usual.
We advise you not to wait until the last minute to order your foie gras and to order instead as soon as you feel like it (the foie gras takes up very little storage space to store and simply need to be set in the refrigerator a few hours before eating).
Throughout all the countries of the European Union, goods travel freely without any customs control or duties.
Outside the European Union, Foie Gras follows the general customs regulations for food products.
The fact that our foie gras is kept both at room temperature in sealed containers, that our producers have the necessary authorization and that we meticulously fill out the customs documents allows us to export to many countries outside the European Union.
Customs taxes may still apply. Nevertheless, one should take into consideration that:
- Certain countries formally declare that they do not apply taxes (Hong Kong, United Arab Emirates, etc...).
- Other countries do not tax packages when the order is less than a certain amount: in other words, this means there is no tax for your foie gras heading to the United States for orders of less than 800 USD, to Australia (less than 1000 AUD), to New Zealand (less than NZD 400), to Thailand (less than 40 000 Baht), and also to Singapore (less than 400 SGD), etc...
You can find reliable information on the customs website of each country (for example, here is the official US Customs link) as well as on the Global Express Association (GEA) website and calculate the price you should pay on the Market Access Database (type the name of your country and the foie gras custom code: 160220).
These taxes and duties cannot be paid by Foie Gras Gourmet.
At this time, we cannot accept orders shipping to or with a billing address in California. All other 49 states and Washington D.C. are unaffected.
For more information or if you have any questions, don’t hesitate in contacting us at info[@]foiegrasgourmet.com and we will be really happy to help!