Shipping policy

Free shipping worldwide

Foie Gras Gourmet offers FREE DELIVERY over 89.9€ on orders in Europe (only 69.9€ for new customers), 119.9€ outside of Europe (only 89.9€ for new customers), as well as 169$ (USD) to the USA (currently closed).

For orders below these values, shipping costs are 9.90€ to Europe, 14.90€ outside of Europe, 19.90€ to Australia & New Zealand and 19.90$ to the USA. 

If you place your order before 12 pm (French time), your foie gras may be shipped the same day (except on weekends & public holidays). Otherwise, shipping will take place the next day.

In Europe, depending on the destination country, the foie gras usually arrives within 2 to 8 business days. It takes 1 to 3 business days with express delivery.

In the UK and Switzerland, we use local postal operators, which can sometimes take a little longer.

In Australia, there's an additional shipping cost for wine and Champagne: 19.90 AUD for Queensland, 29.90 AUD for New South Wales, the Capital Territory or Victoria, and 39.90 AUD for other Australian territories.

In the United States (currently closed), foie gras typically arrives within 4 to 8 business days of your order. Cities on the East Coast (Boston, New York, Philadelphia, Miami...), cities on the West Coast (San Francisco, Los Angeles...) as well as Chicago or Atlanta, which are directly served by UPS aircraft, generally receive deliveries slightly faster than other cities in the USA.

Canada: Law has changed and we therefore can't ship to Canada anymore.

For other countries around the world, delivery usually takes 6 to 12 business days, depending on the destination country.

In Japan, where we use the local postal operator, delays can sometimes be a little longer.

You can return products within 30 days if they are damaged or do not match your purchase. Those can be replaced or refunded.

We offer a no-questions-asked refund to customers who, unfortunately, encountered difficulties receiving their foie gras.

You can contact us at any time by email at contact[@]foiegrasgourmet.com. Please note that we take all necessary measures to ensure that the products arrive without any problems.

We value safety, reliability and speed in the delivery of our foie gras and have therefore chosen UPS & DHL as our primary carriers. For our deliveries to destinations such as the United Kingdom, Switzerland, Japan or the French DOM-TOMs, we rely on La Poste Colissimo. We partnered with DHL to carry out our deliveries to countries such as Germany, Australia and New Zealand.

A tracking number from UPS, DHL or Colissimo will be sent to you by email (please make sure our emails do not land as spam in your inbox) and you can track the route and delivery of your packages directly on the UPS, DHL or Colissimo websites.

We attach particular importance to the quality of the packaging so that the foie gras reaches you in the best condition.

Foie Gras Gourmet strictly respects the privacy of your data. If we ask you to provide us with your mobile phone number, such is not to bother you but to facilitate delivery.

Depending on your country, UPS, Colissimo or DHL will send you a text message or email to inform you of the day and time of delivery. Thanks to your phone number, the driver can also contact you in the event of absence or possible delivery problems.                 

Warning: the end-of-the-year time period is very busy for all carriers. At this time, delivery delays may be longer than usual. 

We advise you not to wait until the last minute to order your foie gras and to instead order as soon as possible (foie gras can easily be stored).